Excellent Service
Free Shipping on Orders $65+
30 Day Easy Returns
Please use our EU website in Euros for orders to : eu.crookandstaple.com
You are currently on our Canadian website
Please use our US website in Dollars for orders to : us.crookandstaple.com
You are currently on our Canadian website
Please use our UK website in pounds for orders to : www.crookandstaple.com
You are currently on our Canadian website

About Us

Crook and Staple was founded in 2011 by Matthew Petrie, a professional bassoonist, who was finding difficulty obtaining double reed instrument parts and accessories quickly for oboe & bassoon. Matthew plays with major orchestras including regular guest principal seat with the Filarmonica Oltenia, 2nd bassoon with the Philharmonic Chamber Orchestra (PCOL), Sinfonia Newydd, studio recording with Sony Music, Centaur Records & lots more freelance playing.

Crook and Staple is one of the main double reed retailers in Canada. Its success has resulted from a secure customer centric approach, including a prompt and helpful service, great quality products & highly specialist double reed advice.

Due to an increase in demand for our products we now have 5 oboe & bassoon specialists working for us. As a result, in 2014 we introduced a 'Live Chat' service on our website which has proven very successful in providing advice & help rapidly to our customers. This is enabling us to provide one of the most comprehensive and knowledgeable support services worldwide. We have just reached the milestone of 300+ reviews with an average rating of 5 stars (you can see the latest ones here).

We also now have a large free resource section within the website (scroll down to the bottom left for the links), including a highly regarded oboe reed adjusting guide & bassoon reed adjusting guide.

We look forward to helping every double reed player, whether you just need some advice or need a double reed accessory delivering quickly to your door!

We have recently been featured on the RWCMD's blog - have a read here!

Entrepreneur Award 2012

This prestigious award was presented to Matthew Petrie, within the first year of launching the business, by the local Assembly Government, RWCMD & University of Glamorgan Centre for Enterprise. The award was given in recognition of business excellence. This has enabled a number of unique and powerful partnership opportunities.


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Excellent Customer Service

Our customers love us, just have a look the latest reviews on our product pages or the latest few reviews we have received below!
Free Shipping on Orders $65+

Saver Shipping (7-12 days) FREE for orders over $65 otherwise $5.49 Usually Delivered within 7-12 Days (from dispatch)*
Standard Shipping (4-8 days) FREE for orders over $100 otherwise $9 Usually Delivered within 4-8 Days (from dispatch)*
Express Courier Shipping (1-4 days) $55 Usually Delivered within 1-4 Days (from dispatch)*

*Monday to Saturday 9am-4pm, excluding public holidays and not taking into account the time that Canadian customs may take to process a parcel which is out of our control

View the worldwide delivery options
Easy 30 Day Returns

Occasionally you may need to return items – please email us with the details of the return within 30 days of receiving the order. We'll then send you an email back to confirm the return the refund or exchange along with out return address to one of our stores or via post for an exchange or refund.

Under the Distance Selling Regulations, if you purchase online or by phone your consumer rights entitle you to a full refund if you request one in writing within 14 working days of delivery; we habve extended this to 30 days. This excludes the products listed as exceptions below.

Conditions of Return
Items must be in their original condition with the packaging unopened and accompanied with your receipt of purchase.

Delivery Charges
We will cover the postage for returning/replacing items that were sent in error or defective when delivered (please contact us to advise the delivery method), otherwise you will be responsible for any costs incurred in returning items to us. We highly recommend that you send items back via a traceable service and take out postal insurance to cover their value, as we are not responsible for the risk of loss or damage to such goods.

Products we are Unable to Exchange or Refund
Unless faulty or not as described, we cannot refund or offer an exchange on:

-> Earrings
-> Items intended for aural use, such as reeds
-> Digital Sheet Music Downloads & Print on Demand item(s)
-> Labour/Parts to customise an item(s)
-> Unsealed CDs, DVDs or other recording media, software or video's
-> Software Site Licenses (for Schools, Colleges & Universities)
-> Personalised, Specially made or made to measure products cannot be returned unless faulty
-> We are unable to cancel 'Digital Sheet Music Downloads & Print on Demand' items.

View the full Returns Policy
Lowest Price Guarantee!

All of our products are price checked against our competitors on a regular basis to ensure that we are giving you the best price possible.

If you find a lower price from a retailer in the UK on a product that isn't on special offer, we'll match their price & then take an extra £2.50 off the price. Just send us the name of the product & where it is cheaper to sales@crookandstaple.com and we'll arrange for you to receive the lowered price!

Please note that this comparison is between UK retailers and where the product isn't on a special offer or part of a sale on our competitors website.
Lowest Price Guarantee!